When shopping at Trends 305 you might have some questions for our customer service support staff. However, please review the following Frequently Asked Questions for a quicker response to the common questions submitted by our customers:
Q.Do you have a catalog?
A. Currently, Trends 305 does not offer a catalog. All of our merchandise is available in-store.
Q. Do you carry men’s clothing?
A. Trends 305 carries men’s clothing only in select locations. To be sure, please ask the store associate at the appropriate location.
Q.Do you accept phone orders?
A.No, we do not accept orders over the phone.
Q.Do you charge sales tax?
A.Sales tax will only be charged to Florida residents because Trends 305 has a physical locations in Florida.
Q.How do I use a “Discount code?”
A.Aside from occasional in-store discounts and promotions, Trends 305 provides codes via email that could be redeemed for merchandise at our physical locations. These codes will ONLY be available if you are a subscriber via Trends 305 newsletter and will have to redeem the code at one of our store locations.
Q.How do your sizes run?
A.Our clothes are junior sizes. Please refer to our size charts to get an estimate of our merchandise. Please keep in mind that we do not manufacture the clothes and thus some items might run differently from others.
Q.What if the item I am looking for is no longer on the website?
A.Trends 305 website only reflects current merchandise, please visit our store locations for new styles and new arrivals.
Q.What is your return policy?
A.To read our return policy, please click here. In summary, we will accept all returns, excluding swimwear, intimates, and accessories, for an exchange or store credit as long as you have an original receipt within 14 days of purchase.
Q.How can I become a model for Trends 305?
A.Please visit http://www.santacrocemodels.com/ for more information on any of your inquiries regarding modeling at Trends305.